An AI chatbot trained on your business - answering and capturing leads 24/7

Your chat widget just learned to answer for itself. Build a knowledge base - write articles, crawl your website, or sync a Notion database - and the AI chatbot answers visitors from it: grounded in your real docs, brand-matched to your widget, and honest about what it doesn't know. It's deterministic-first, so it's fast and cheap: curated FAQs are matched before the model (instant, free), and only genuine open questions use AI and draw a credit - run out and it gracefully falls back to FAQs and a human, so the widget never breaks. Every conversation stays in your CRM: a bot-captured lead becomes a normal contact on a timeline (so your routing automations and reporting just work), bot replies show right in the shared inbox alongside your agents, and when the bot is unsure it hands off - a normal assignment to whoever's online. Build guided conversation flows too - ManyChat-style: greet, ask questions, branch, capture the lead, then route to sales or hand to support - running turn-by-turn inside the chat. It threads through everything: automations get a reply-in-chat and start-flow action plus bot-captured-lead / handoff-requested / flow-completed triggers; the AI assistant and MCP can create articles, mine FAQs from your past chats, and generate flows; and there's a REST API to push articles and trigger ingestion. It all runs from the one Solstral tag you already install - and the same knowledge doubles as your widget's Help tab and an internal wiki.