CRM Platform
A CRM that bends to your business, not the other way round
Contacts, companies and deals out of the box — then any object you can name. Add fields, formulas and pipelines without code, and every view, import and report understands them instantly.
Inside this pillar
What CRM Platform includes
Custom objects
Solstral's object model is fully flexible: define objects, attributes and relationships that match your business, and every feature — views, imports, campaigns, flows, reports — just works with them.
Explore Custom objects →Pipelines & deals
Drag deals across stages, weight the pipeline by per-stage probability, and see forecast numbers that update as the board moves.
Explore Pipelines & deals →Formula fields
Write Excel-style formulas on any object — days in stage, weighted value, lead score — and get live results on every record, list and report. No sync jobs, no stale numbers.
Explore Formula fields →Segments & lists
Define an audience once — conditions over any field on any object — and use it for campaigns, flows and views alike. Static when you want a snapshot, dynamic when you want it live.
Explore Segments & lists →Audit log
Every create, update, delete, merge, import and settings change is recorded with the actor and a field-level diff. Filter it, search it, trust it.
Explore Audit log →Shared inbox
Team mailboxes that gather email, website chat and Instagram, Facebook, X and WhatsApp conversations into a single queue, each one already linked to the contact, company and deal it belongs to.
Explore Shared inbox →Tickets & helpdesk
Turn a conversation into a numbered ticket with a status, a priority, an owner and a response clock — reported on alongside your pipeline, because it is the same customer.
Explore Tickets & helpdesk →Tasks & reminders
Tasks live on the record, not in a separate app — assign them, give them a due date and a reminder, and see everything owed across the workspace in one list.
Explore Tasks & reminders →How it works
- 01
Model your world
Start with contacts, companies and deals, or define any object — properties, projects, policies — with its own fields and relationships.
- 02
Work the pipeline
Drag deals through stages, forecast with per-stage probabilities, and keep every note, task, email and file on the record.
- 03
Trust the data
Required fields, duplicate detection and merge, a full audit trail with field-level diffs, and role-based permissions on every action.
In real workflows
How teams actually use CRM Platform
CRM Platform, on your own records
Inside CRM Platform
- Custom objectsSolstral's object model is fully flexible: define objects, attributes and relationships that match your business, and every feature — views, imports, campaigns, flows, reports — just works with them.
- Pipelines & dealsDrag deals across stages, weight the pipeline by per-stage probability, and see forecast numbers that update as the board moves.
- Formula fieldsWrite Excel-style formulas on any object — days in stage, weighted value, lead score — and get live results on every record, list and report. No sync jobs, no stale numbers.
The best way to evaluate it is on your own records — import a CSV on the free plan, or bring a real scenario to a demo and we'll build it live.
Book a demo →Frequently asked questions
Yes. Solstral is built on a flexible object model — define any object with its own attributes, relationships, pipelines and views. Companies, contacts and deals are simply the three defaults.
Every object supports custom attributes — text, numbers, selects, dates, team members, references and Excel-style formulas — with per-object required-field rules and drag-to-reorder layouts.
Yes — CSV import maps your columns to any field, including custom fields, and duplicate detection with merge keeps the result clean.