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Marketing

Bounces in plain words, and mail paused per receiving domain when it pushes back

Solstral now reads why an email didn't arrive and acts on it per receiving domain.

Solstral now reads why an email didn't arrive and acts on it per receiving domain.

  • Every bounce has a reason on the campaign report: mailbox full, no such mailbox, blocked, rejected as spam, being rate-limited and more.
  • Microsoft blocks pause that domain for a day. Campaigns and flow emails to it wait instead of deepening the block, admins are told, and the people who bounced stay on your list.
  • Throttling backs off one domain. When Gmail or another receiver says you're sending too fast, mail to that domain alone waits 15 minutes, doubling up to 4 hours.
  • See it on the Marketing page: the Receiving domains card shows what's paused and why, with Send again now.

A person's own email from a record is never held.

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