CRM
Seven more product areas documented, and screenshots that actually capture
The knowledge base now covers the whole product rather than most of it.
The knowledge base now covers the whole product rather than most of it. Seven areas that shipped without a feature record - the website builder, the shared inbox, tickets and SLAs, tasks and reminders, social engagement, web analytics and the AI assistant - are now in the structured feature catalogue, which means each one automatically has a reference page and appears in search, the sitemap and the machine-readable feed. Twelve how-to guides that had been left as short stubs were rewritten as full walkthroughs with numbered steps, cross-links and the reasoning behind each choice, roughly tripling their depth. There are five new guides covering the inbox, tickets, tasks, analytics installation and the assistant, and two new knowledge-base sections to hold them. Separately, the weekly screenshot capture has been repaired: it was failing silently every Monday - a login that was never awaited, no handling for accounts with multi-factor auth or a custom workspace domain, and two hardcoded record IDs that only existed in one workspace - while still reporting success. Every one of those failure modes now stops the run loudly instead of committing nothing, and a new demo-data seeder populates a workspace with realistic fictional records so the captured shots show a product in use rather than a wall of empty states.