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Plans and billing

Last updated 4 August 2026

Solstral has five plans — Free, Starter, Growth, Scale and Enterprise. Each paid plan is a flat monthly price (two months free on annual) with generous usage limits; the whole platform is included on every plan.

1. See your plan and usage

Open Settings → Plan & billing. The top card shows your current plan and renewal date; below it, live usage bars for each limit turn amber at 80% and red at 100%.

2. Upgrade or change plan

Pick a plan and choose monthly or annual. On your first upgrade you enter card details in the secure form (your card never touches our servers). Changing plans later prorates automatically.

3. Promo codes

Enter a promo code on the checkout form before paying — the discount applies to your subscription.

4. Update your card or cancel

Use Update payment method to change the card on file, or Cancel plan to stop at the end of the period. Cancelling drops you to Free and keeps all your data — nothing is deleted.

5. Trials, and what happens when one ends

A workspace can start on a free trial of a paid plan, often with no card required. You will get an email three days before it ends.

If the trial ends without payment details, the workspace becomes read-only. This is deliberately not a lockout: every record, email, report and file is still there and still readable by everyone on the team. Only changes are paused. Adding payment details restores editing immediately — there is no waiting period and nothing to ask us for.

While a workspace is read-only, campaigns pause rather than fail and automations stop enrolling new records, so nothing is half-sent. Resuming is automatic once you subscribe.

Your data is never deleted for a billing reason, and a workspace is never suspended for one. The worst case is read-only.