Skip to content
New: simulate any flow against real records before it goes live. See what's new →

The assistant in Slack and Teams

Last updated 24 October 2026

The Solstral assistant can answer you in Slack or Microsoft Teams, as you: with your own role and only the records you can see in Solstral.

1. Add the app

Slack: an admin opens Settings ▸ Slack and Teams, presses Add to Slack, and allows it on Slack's screen. Teams: your Teams admin makes the Solstral app available; then the first Solstral admin to message it follows its link, which connects your organisation.

Send the Solstral app a direct message. The first time, it replies with Link my account: open it while signed in to Solstral and press the button. Only you can link your own account, and only in the workspace the app was added to.

3. Ask

Ask in a direct message, or mention the app in a Slack channel (it answers in a thread). Under the answer you see cards for what it looked at: a contact with their company and deals, a list, a campaign or a report, each with Open in Solstral. It remembers the last few messages, so a follow-up works. Each answer uses AI credits, as asking in Solstral does.

In any Slack channel

  • /solstral followed by a question (for example /solstral what's going on with Acme?): only you see the answer.
  • Save to Solstral in a message's ⋯ menu (More actions): the assistant logs the message as a note on the record it is about, or asks you which.
  • Paste a Solstral link to a contact, company or deal: a card for it appears under the message, showing what the person who posted it can see. If they haven't linked their account yet, Slack asks them to.

In Teams

Paste a Solstral link in any chat for the record's card, or use the Solstral button in the message box to search and share a record.

Changes wait for your Confirm

When the assistant would change something, it says what and waits for Confirm or Cancel, exactly as in Solstral. A plan it proposes has Run the plan, and what it runs can be undone in Solstral. An admin can approve or reject a change someone asked for, from the approval message.

Briefs, digests and approvals

With Send my briefs, digests and approvals here on (the default; change it in Settings ▸ Slack and Teams), your meeting briefs, the agents' digest, approvals waiting for you, mentions, tasks given to you and voicemails arrive in your direct messages too, as long as you get them in Solstral.

What it doesn't do

  • It doesn't read channels: only messages sent to it, mentions, /solstral, messages you save, and the Solstral links people post (to show their card).
  • If your workspace only allows access from its own network, it won't answer in Slack or Teams.
  • Unlink in Settings ▸ Slack and Teams, or an admin removes the app there. Leaving the workspace ends your link.