Feature reference — generated from the product
AI assistant
Last updated 14 August 2026

A signed-in assistant that can query your records, draft and send email, build automations and templates, and answer questions about your data — with your permissions, not a superuser's.
What you get
- It can act, not just answer — The assistant reaches the same operations the interface does — create and update records, draft an email, assemble a flow — so a request becomes the finished thing rather than instructions for you to follow.
- Your permissions still apply — It acts as you. A viewer cannot get it to edit records, and nothing it does escapes the audit log — the assistant is a faster way to use your access, never a way around it.
- Connect your own tools — The workspace exposes an MCP server, so the same capabilities are available to external AI clients you already use, under the same access rules.
Capabilities at a glance
- Conversational assistant over your records, activities and reports
- Acts on the CRM: create and update records, draft and send email, build flows, templates and dashboards
- Streaming replies with rich result blocks that link back to records
- Enforces the signed-in user's role and record permissions
- MCP server so external AI clients can use the same tools
- Bring-your-own-key model configuration in workspace settings
- Metered with AI credits, with a monthly allotment per plan