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How to warm up a new sending domain

· Ian Bensley

A step-by-step warm-up plan for a fresh sending domain: authentication first, then a volume ramp that builds reputation instead of tripping spam filters.

A new domain has no reputation, and inbox providers treat 'unknown' as 'suspicious'. Warming up is how you earn trust before you need it.

Step 1: authenticate before you send a single email

SPF, DKIM and DMARC in place, verified, passing. Skipping this makes every later step pointless.

Step 2: start with your most engaged people

Your first sends should go to the addresses most likely to open and reply — recent customers, your own team, hand-raisers. Early engagement is the signal that builds reputation fastest.

Step 3: ramp on a schedule

Grow daily volume gradually over two to four weeks rather than jumping to full blast. If a day's sends exceed the ramp, the extra should wait for tomorrow — never get dropped, never force through.

Step 4: watch the signals, not the vanity metrics

Complaint rate and bounce rate tell you if you're going too fast. Back off if either climbs. Opens are nice; a clean complaint rate is what keeps you in the inbox.

Let the platform do it

Solstral runs this ramp for you — over-budget sends defer automatically instead of failing. It's part of treating deliverability as a feature, and it's on the deliverability checklist.

See automatic warm-up →

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