Flows for the Inbox and tasks

Flows can now start from what your team does in the Inbox and with tasks, and can hand conversations out.

• Conversation assigned, closed or reopened. Filter by mailbox, channel and who it went to.
• Task completed, or overdue. Overdue means the day after its due day, in your workspace's timezone, once per due date.
• Assign conversation. A new step gives a conversation to a person or the mailbox's next person in line, unassigns it, or closes it, as the flow.