CRM
Mailbox rules: auto-replies, skip the inbox, mark as spam
A shared mailbox's rules can now look at who an email was sent to and whether it has an attachment, and can answer with a saved reply, archive it so it skips the inbox, or send it to Spam.
A shared mailbox's rules can now look at who an email was sent to and whether it has an attachment, and can answer with a saved reply, archive it so it skips the inbox, or send it to Spam. Rules that label or archive can also be run over the conversations already in the mailbox.