The notetaker: transcripts and notes from your meetings

The notetaker turns a meeting into a transcript and notes on every attendee's record: a summary, the decisions made and the next steps agreed, each with the moment it was said. No bot joins your call, and nothing needs installing.

1. Switch it on

An admin turns it on under Settings ▸ Notetaker. Then each person who wants it ticks Use the notetaker for my meetings on their Profile. Nobody is recorded by someone who hasn't.

2. Record a call

On a computer in Chrome or Edge, open the meeting's panel under Meetings (or the person's record) and press Record a call in another tab. Your browser asks which tab to record: choose the tab with the call (Google Meet, Teams, Zoom in the browser, anything) and tick Share tab audio. Solstral records the call's sound and your microphone together. Keep the Solstral tab open, and press Stop and save when you finish.

3. Record in person

Across a table, on a phone or a laptop: press Record in person on the meeting or the record. It uses the microphone only. On a phone, use Solstral installed on your home screen and keep it open while you record (most phones stop the microphone when an app goes to the background).

Zoom's own transcripts

When a meeting booked through Solstral is on Zoom and your Zoom plan records and transcribes it in the cloud, Zoom's transcript arrives by itself after the call, with each speaker's name, at no cost in notetaker minutes. This needs the Zoom app's recording permission, which Solstral will turn on later; until then, record Zoom calls from the browser like any other.

Google Meet's and Teams' own transcripts

If you have allowed Solstral to read your meetings (under Settings ▸ Calendar, see Who turned up) and your Google Workspace or Microsoft 365 plan transcribes meetings, the transcript Meet or Teams made arrives by itself after the call, with the speakers' names, at no cost in notetaker minutes. Turn on transcription in the call (in Meet: Activities, Transcripts). The same consent rules apply: a meeting whose booker asked not to be recorded is never read.

Before you record: consent

Tell everyone you are recording, before you start; Solstral reminds you each time and gives you a line to say or paste into the call's chat. Recording law differs by country and state: in some places everyone on the call must agree first. When the notetaker is on, booking confirmations and calendar invites say the meeting may be recorded, and the booking page offers Please don't record this meeting. A meeting whose booker ticks it can't be recorded or transcribed, by the recorder or by Zoom.

What happens next

A few minutes after you stop, the notes are on the timeline of the meeting's contact, company and deal, and of anyone else on the meeting who is in your CRM, as one entry linked to each. You get a notification. Open the conversation to see the notes in full, and what it changes on the deal: next steps as tasks, new values for the fields you allow (stage, amount, close date), people to link. See Conversations update the deal.

Who sees what

The transcript is sensitive: only the person who recorded it, the meeting's hosts and admins can read it. Everyone who can see the records sees the notes. Audio is never kept: each four-minute part is transcribed as it arrives and dropped. The transcript is stored encrypted. You can delete a conversation (its notes come off the timeline), an admin can set how long transcripts are kept under Settings ▸ Data ▸ Data retention, and erasing a person removes the transcripts and notes about them.

Minutes and credits

Recording counts against your plan's monthly notetaker minutes; when they run out, a recording stops and keeps what it has, until the first of the month. Writing the notes takes a few AI credits a meeting. If the AI is off or out of credits, the transcript still arrives, and you can ask for the notes later from the conversation.

Languages

The transcription handles these languages well (others are attempted, less accurately): Afrikaans, Arabic, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Maori, Marathi, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Welsh.